Client Services Officer

The client services officer is the first point of contact for onboarding, document follow-up, and service requests.

The role suits a detail-minded communicator who can balance client responsiveness with internal process discipline.

skills

• Client communication and service recovery experience.
• Document checking, onboarding support, or administrative control exposure.
• Organized follow-up habits and clear escalation judgment.

qualifications

• One to three years of client service, operations, or account support experience.
• Financial services exposure is preferred but not required for strong service profiles.
• Fluent Cantonese and English communication skills.

education

• Diploma or degree in business, finance, communication, or related studies.